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the CTA formula: how to write an action title people can't ignore

Action verb + named target + specific ask + urgency signal. If your title doesn't hit at least three of the four, rewrite it.

3 min readupdated

"Take action for the planet" has never made anyone do anything. Your action title is a call to action, and it has one job: make someone who's half-scrolling know exactly what to do, to whom, and why today.

Good news: there's a formula. It fits in one line.

the formula

action verb + named target + specific ask + urgency signal

That's it. Four parts. Your action title and each way to help should hit at least three.

Two real titles from actions that performed:

  • "Make Watson a Citizen of Honor in Paris": 993 completions. Verb (make), target (Paris), specific ask (citizen of honor).
  • "Stop Financing EACOP Now: Email the World Bank": 427 completions. Verb (stop, email), target (World Bank), ask (stop financing EACOP), urgency (now).

the four parts

part what it does examples
action verb tells people exactly what to do, in one word demand, tell, email, call, stop, make, block
named target removes the "who, though?" Paris City Hall, the World Bank President, Iceland's Prime Minister
specific ask one outcome, not a mood "stop the pipeline", "ban glyphosate", "pause construction in the park"
urgency signal gives people a reason to do it now, not "later" (never) "now", "by March 15", "before Thursday's vote", "join 4K+"

before and after

before after what changed
Save the whales Tell Iceland's Prime Minister: end the fin whale hunt now verb, named target, specific ask, urgency
Protect our water Email Box Elder County: no water for the Stratos data center verb, named target, specific ask
Stand with Big Bend Call Congress before the bulldozers move deeper into Big Bend verb, target, ask, deadline
Krill matters! Tell Whole Foods: stop selling Antarctic krill verb, named target, specific ask
Help us fight fast fashion Comment on [Brand]'s post: pay your garment workers now verb, target, specific ask, urgency

Notice what disappears: vague nouns ("the planet", "our future"), hashtags, and anything that sounds like a charity newsletter.

fill in the blanks

action title template

[Verb] [named target]: [specific ask] [now / by date / before event]

plug-and-play titles

Tell [Minister name]: vote NO on [bill] this Thursday

Email [CEO name]: pull [brand] out of [project] now

Call [Senator name] before the [date] vote on [bill]

Tell [bank]: stop financing [project] by [date]

the rules that make it work

  • Lead with the verb. "Email the World Bank" beats "The World Bank must hear from us".
  • Name a human when you can. "Tell [Minister name]" lands harder than "Tell the Ministry". People answer for their decisions; departments don't.
  • One ask per title. If you need "and", you probably have two ways to help.
  • Keep it short. The app allows 150 characters, but it tells you when you go past 70: under that, a title reads in one glance. Tap see examples under the title field for the app's own cheat sheet, "write a title people act on".
  • Match the moment. If the vote is tomorrow, say "tomorrow". Urgency you can't back up burns trust. More in the three urgency signals that get people to act now.
  • Write it like you talk. Lowercase is fine. Swearing is your call. Corporate is not.

titles for each way to help

The same formula works one level down, for each way to help inside your action:

  • email: "Email Norway's Fisheries Minister: stop the krill expansion"
  • phone call: "Call [Senator]'s office: pause the funding"
  • social comment: "Comment on [krill brand]'s post: stop fishing where whales feed"
  • Google Maps: "Review [hotel]: take whale off the menu"
  • survey: "Which target should we hit next?"

do this with your next action

  1. Write your current title down.
  2. Circle the verb, the target, the ask and the urgency signal.
  3. Count them. Fewer than three? Add the missing parts.
  4. Cut every word that doesn't do one of the four jobs.
  5. Read it out loud. If it sounds like a press release, start again. If it sounds like a friend who's angry about the right thing, ship it.

see it at scale

The Captain Paul Watson Foundation built 163 calls to action across its anti-whaling campaign, aimed at named targets: Iceland's Prime Minister, ministries, embassies, banks, insurers, hotels, ports. That's how you get to 47K+ actions.

Aerial view of two whales swimming in turquoise water next to the Captain Paul Watson Foundation logoreal win · Captain Paul Watson FoundationPaul Watson put Iceland's whale hunt in the spotlight

your next move

A great title needs the right name in it. Learn how to pick your target: pressure points: how to pick the right target for your campaign.

want a hand with your first action?

Book a free call with the chilli team. We’ll shape your first action with you, from the story to the ways to help, and get it live.

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